LAST RECOMMENDED CHRISTMAS POSTING DATES!
Happy Christmas everyone :)
These are the last recommended christmas posting dates , to get your item in time for Christmas day, for each country!
`Please note that on Christmas eve and New Years eve orders must be placed before 12pm for same day dispatch.
Our courier Royal Mail will also not be making collections from the 25th-28th of December because of Christmas and bank holidays, which means we will not be able to ship any items on those days. We will be able to continue sending parcels on the 29th of December.
- Tracked 48 Saturday 18th December
- Tracked 24 Wednesday 22nd December
- Caribbean: Wednesday 1 December
- Australia Greece, Italy, New Zealand and Portugal: Monday 6 December
- Africa, Central and South America,Asia, Far and Middle East: Wednesday 8 December
- Cyprus, Malta and Sweden: Friday 10 December
- Eastern Europe (except Czech Republic, Poland and Slovakia), Turkey: Saturday 11 December
- Canada, Czech Republic, Finland, Poland and USA: Monday 13 December
- Austria, Belgium, Denmark, France, Germany, Iceland, Ireland, Luxembourg, Netherlands, Norway, Slovakia, Spain, Switzerland: Thursday 16 December
This information is provided by Royal mail which is our the courier we use, responsibility is with them to send by these times,
If your country isn't on this list please let us know!
How quick will my take for my order to be processed and sent?
Orders made before 2pm Monday-Friday will be processed and sent the same day. Any orders placed after this time will be processed and sent the next working day (excluding weekends and bank holidays). Please note we do not dispatch at the weekend.
You will receive an order confirmation email once you have paid for your items and another email when your order has been shipped.
How much do you charge for shipping and what postage service do you use?
UK Mainland Delivery Inc Northern Ireland, Jersey, Guernsey, Isle of Man and BFPO (British Forces Post Office)
We offer free shipping for all UK orders over £48. All our UK orders are sent with Royal Mail Tracked 24 & 48 service. This service provides full end-to-end tracking.
For orders less than £48 our shipping rates are:
Royal Mail Tracked 48 (2 working day delivery aim) £3.79
Royal Mail Tracked 24 (Next working day delivery aim) £4.62
We advise you to group your items in one order as we can not guarantee that two or more orders placed independently will be dispatched together and shipping fees may apply to each. To track the progress of your item please enter your tracking number on this website: https://www.royalmail.com/track-your-item
We ship to all countries worldwide! International postage prices are determined by the weight of your item, these will be calculated at checkout.
All orders placed outside of the UK are sent with Royal Mail’s International Tracked & Signed service. This service provides full end-to-end tracking with a signature* on delivery and delivery confirmation.
Europe Delivery Aim - 3-5 working days
* *Delivery aim to Ireland, France, Germany, Spain, Netherlands, Switzerland, Belgium, Sweden, Austria and Luxembourg is 3-4 working days
Rest of World Delivery Aim - 5-7 working days
To track the progress of your item please enter your tracking number on this website: https://www.royalmail.com/track-your-item
A signature may not be required now as part of the Covid-19 social distancing measures.
International Tracked & Signed cannot be sent to PO Boxes or Pack Stations, because a signature cannot be captured. This restriction does not apply when items are sent to Africa or the Middle East
We advise you to group your items in one order as we can not guarantee that two or more orders placed independently will be dispatched together and shipping fees may apply to each.
I live outside the UK, will I get charged Import Fees & Duty?
If you live outside of the UK Your order may be subject to import duties and taxes , which are incurred once a shipment reaches your destination country. Black Pearl Shop Itd is not responsible for these charges if they are applied and are your responsibility as the customer. Please check with your local customs before ordering
How do I check the status of my order?
When your order has been shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. If you haven’t received your order within 4 working days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
If you have any further questions please email us at: email@example.com